FAQs

To lookup the status of your order, click here! If you have an allofo.com account, you can log in and view order status and tracking on the My Dashboard page, under recent orders. It typically takes 1-3 business days for an order to ship. If you need further assistance, please click here to email us..

U.S. orders can be exchanged online or in-store within 30 days of delivery. Please review the Return Policy for how to start a U.S.-based exchange from the portal returns.allofo.com. We currently do not support exchanges on international orders.

We will gladly accept unworn, unwashed, unaltered and unused merchandise in sellable condition for a full refund within 30 days of purchase. We do not accept returns from 3rd party retailers at this time. To see full policy, including details on returns online, in store, and international orders click here.

Once your order has been completed, the order goes almost immediately to processing and then it’s sent to the warehouse to ship. To get your order to you as fast as possible, no changes can be made at this stage. Please place a new order on the website for the additional items. Remember, shipping is free!